Subscription Management
To create a site (a Feedback configuration), you
must have an active subscription plan. Each plan has a different limit for the number of
allowed page views, site configurations, and moderators. For example, the
Team plan allows you have up to 50,000 page views per month, up to 3
site configurations, and up to 4 moderators (staff members).
Notice: If your subscription
expires or if the number of page views allowed by your plan is exceeded for a particular
month, you will receive a notification and the comments component will be disabled until
the subscription is renewed/upgraded or until the end of the month (in the case of
exceeding the page views limit).
To see an overview of all the available subscription plans, go to https://www.oxygenxml.com/oxygen_feedback/buy_feedback.html.
If you have already selected a plan, you can change or renew it by clicking the drop-down arrow to the right of your user name and selecting Subscription.
You will be directed to a Subscription Plans page where you can choose
from several different plans. If you have already chosen a subscription plan, you will see the
current plan and some statistics at the top of the Subscription Plans
page. The statistics show the number of page views for the current month:
- Used - The percentage of allowed page views already used for the current month.
- Estimated - The estimated percentage of allowed page views that will be used by the end of the current month.
- Average - The average percentage of allowed page views used in previous months (not including the current month).