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Automatic User Notifications

Any type of user can configure the types of email notifications they receive when other users reply to their comment or add a comment in a thread where they have commented. To access the user notification options, click the account drop-down menu at the top-right corner of the interface, select Profile, and go to the Notifications tab.

In addition, certain notifications are automatically sent when certain events are triggered. Those events include:
  • User Role is Changed - All users will receive an email notification if their user role is changed by an Owner or Admin. It requires them to accept the change request within approximately one day before it expires.
  • User is Added - All users will receive an email notification if they have been added in a site configuration as an Admin or Moderator. It requires them to accept the add request within approximately one day before it expires.
  • Subscription Will Expire - If a user's paid subscription is about to expire (within 14 days or 24 hours) and the automatic renewal option is disabled, they will receive a notification reminding them to renew the subscription.
  • Subscription Has Expired - If a user's paid subscription expired 14 days prior, they will receive a notification reminding them to re-subscribe.
  • Trial Will Expire - If a user's trial subscription is about to expire (within 7 days or 24 hours), they will receive a notification advising them to subscribe to a paid subscription plan.
  • Trial Has Expired - If a user's trial subscription expired 7 days prior, they will receive a notification advising them to subscribe to a paid subscription plan.
  • Number of Page Views Allowed by the Subscription Plan Will Be Exceeded - If the number of page views allowed by the user's subscription plan is about to be exceeded for the current month, they will receive a notification advising them to upgrade their subscription plan. This notification is sent when 80% of the allowed page views has been reached and again when 100% has been reached.
  • Number of Page Views Allowed by the Subscription Plan Has Been Exceeded - If the number of page views allowed by the user's subscription plan has been exceeded for the current month, they will receive a notification that their subscription has been suspended for the remainder of the month and advising them to upgrade their subscription plan. This notification is sent when 5 days have passed since exceeding the limit or when 120% of the allowed page views has been reached.
  • User Has Active Subscription but no Page Views Were Generated - If a user activates a subscription, but no page views have yet to be generated, they will receive an automatic notification via email.
Note: Some of the notifications (such as the subscription notifications) are only sent if the user has at least one active site configuration.