Cannot Connect to SVN Repository from Repositories View

Problem

I cannot connect to an SVN repository from the Repositories view of SVN Client. How can I find more details about the error?

Solution

First check that you entered the correct URL of the repository in the Repositories view. Also, check that an SVN server is running on the server machine specified in the repository URL and is accepting connections from SVN clients. You can check that the SVN server accepts connections with the command-line SVN client from CollabNet.

If you try to access the repository with an svn+ssh URL, also check that an SSH server is running on port 22 on the server machine specified in the URL.

If the above conditions are verified and you cannot connect to the SVN repository, generate logging files on your computer and send them to support@oxygenxml.com. For generating the logging files, follow these steps:

Create a text file called logback.xml in the application installation folder with the following content:

<configuration>
    <appender name="R2" class="ch.qos.logback.core.rolling.RollingFileAppender">
        <file>${user.home}/Desktop/oxygenLog/oxygen.log</file>
        <rollingPolicy class="ch.qos.logback.core.rolling.FixedWindowRollingPolicy">
            <fileNamePattern>${user.home}/Desktop/oxygenLog/oxygen%i.log.gz</fileNamePattern>
            <minIndex>1</minIndex>
            <maxIndex>20</maxIndex>
        </rollingPolicy>
        <triggeringPolicy class="ch.qos.logback.core.rolling.SizeBasedTriggeringPolicy">
            <maxFileSize>12MB</maxFileSize>
        </triggeringPolicy>
        <encoder>
            <pattern>%r %marker %p [ %t ] %c - %m%n</pattern>
        </encoder>
    </appender> 
    
    <root level="debug">
        <appender-ref ref="R2" />
    </root>
</configuration>

Restart the application.
Reproduce the error.
Close the application.
Delete the logback.xml file because it might cause performance issues if you leave it in the installation folder.
Important: The logging mode may severely decrease the performance of the application. Therefore, do not forget to delete the logback.xml file when you are done with the procedure.

Result: The resulting logging files are named oxygen.log and oxygen#.log.qz (for example, oxygen.log, oxygen1.log.gz, oxygen2.log.gz, etc.) and are located in the Desktop\oxygenLog folder.