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Automatic User Notifications

Any type of user can configure the types of email notifications they receive when other users reply to their comment or add a comment in a thread where they have commented. To access the user notification options, click the account drop-down menu at the top-right corner of the interface, select Profile, and go to the Notifications tab.

In addition, certain notifications are automatically sent when certain events are triggered.
Note: Notifications that are sent to users with a role of site Owner, Admin, or Moderator are also sent to users with a role of organization Owner, Admin, or Moderator.
Events that trigger automatic notifications include:
  • User Role is Changed - All users will receive an email notification if their user role is changed by an Owner or Admin.
  • User is Added - All users will receive an email notification if they have been added in a site configuration as an Admin or Moderator.
  • User Registers a Page Rating - Site admins receive a daily statistics email that includes the number of messages that were registered for positive or negative ratings within the past day. The number of messages is shown as a link that can be used to navigate to a page that displays all the ratings information for the particular documentation page. The messages can also be viewed from the statistics table in the Page Ratings statistics page.