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Administration Interface

Oxygen Feedback Enterprise features a user-friendly administration interface where users (depending on the user role) can moderate comments, manage users, view statistics, and configure various settings, notifications, and other components of the comment system. This administration interface can be reached from the comments area in any web page where it is installed by logging in and selecting Home from the drop-down menu to the right of your name.

Top Ribbon

All the various pages within the administration interface have a common ribbon at the top with some actions to help you navigate through the interface.

Figure 1. Admin Interface Ribbon for Normal Users

The components in that ribbon include (depending on your user role):

[Organization Logo/Name]: Clicking the organization's logo/name at the left side of the ribbon will navigate to the Dashboard page for users with a role of organization Owner, Admin, or Moderator. Otherwise, it will open the user's Profile page.
Dashboard: Available for users with a role of organization Owner, Admin, or Moderator, and users who have moderation rights on at least one site configuration, the Dashboard button will navigate to the Dashboard page.
Sites drop-down menu: Available for users with a role of organization Owner, Admin, or Moderator, and users who have moderation rights on at least one site configuration, the Sites drop-down menu displays a list of your site configurations, making it easy to navigate to a particular configuration from anywhere in the interface. It shows the 5 most recent sites, followed by 5 sites with pending comments, and there is a View All Sites action at the bottom of the list to see the rest of the site configurations.
(for the Platform Admin only): Clicking the Admin button will navigate to the Admin Interface that is only accessible by the Feedback Platform Admin.
Help: Clicking the Help icon displays a menu where you can choose to open the User Guide or you can choose About to see information about the current version for the application.
User drop-down menu: Clicking this drop-down menu provides access to the profile management page and Log out action.

Side Panel

The administration interface includes a side panel that offers actions for navigating to various pages for the current organization. The navigational actions available include (depending on your user role):

Dashboard: Navigates to the main Dashboard page.
Sites: Navigates to the Sites page where you can create new site configurations for installing the commenting component in your website and manage all your existing site configurations.
Usage Statistics: Users with a role of organization Owner or Admin have access to a Usage Statistics page where you can see the number of page views and comments added for all of the site configurations attached to an organization.
Members: Users with a role of organization Owner or Admin has access to the Members page where you can view all the members attached to the organization, invite new members, and associate user roles.
Organization Profile: Users with a role of organization Owner or Admin have access to the Organization Profile page where you can manage information about your organization.