Information About Syncro Soft's Use of Cookies

Syncro Soft is committed to protecting you and any of your data (anonymous or otherwise) that we collect online.

Websites that operate across the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computer or mobile device. This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for them. To review the privacy policies that apply to users of our website, please read our Privacy Policy.

What is a cookie?

A cookie is a very small text file that is stored by your browser (i.e. Google Chrome, Mozilla Firefox, or MS Edge) on your device (i.e. computer or mobile device). They enable websites to store user information such as preferences and settings. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes those cookies. Cookies are generally used for such things as remembering your preferences and improving your online experience.

Cookies we use

Below is a full list of the cookies used by Syncro Soft along with a description of what they are used for.

Google Cookies

Cookie Name	Default Expiration Time	Description
__ga	2 years	Used to distinguish users.
__gid	24 hours	Used to distinguish users.
__gat	1 minute	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

Oxygen Website Cookies

Cookie Name	Default Expiration Time	Description
SHOP_SESSION_TOKEN	End of browser session	2Checkout shopping session. This cookie is used to record that users have an active session on the shopping cart.
STORE_VISITOR	End of browser session	2Checkout visitor cookie. This cookie is used to record that a visitor has been logged on the shopping cart site.
oxyindexvisited	1 year from set/update	Used to set the latest visited page from the 'Oxygen XML Editor' tab.
oxyxml_authorvisited	1 year from set/update	Used to set the latest visited page from the 'Oxygen XML Author' tab.
oxyxml_developervisited	1 year from set/update	Used to set the latest visited page from the 'Oxygen XML Developer' tab.
page	1 year from set/update	Used in the online User Guide to remember the page displayed when a new password has been requested.
oxyAuth	1 year from set/update	Used in the online User Guide to store in browser the login details.
PHPSESSID	End of browser session	The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On the Action website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.

The cookies listed in the Google Cookies table above are also used on the Oxygen Website.

Oxygen XML Web Author Cookies

Cookie Name	Default Expiration Time	Description
oxy_lang	30 days	Stores application language.

The cookies listed in the Google Cookies table above are also used by Oxygen XML Web Author.

Local Storage Variables Used by Oxygen XML Web Author

Cookie Name	Description
sync.cacheFix.activeBuildTime	Stores the time when Web Author is build, used to invalidate browser's cache.
copyId	Stores the id of the copied text such that it can be shared between tabs.
layout.east.initialState	Stores the open state of the side panel.
DITA.ditamap.history	Stores the DITA Map history used by the algorithm that resolves keys when isn't specified a DITA Map.
-oxy-core-stylesheet-titles	Store the configuration of the 'Choose style' dialog.
-oxy-core-selected.dashboard.tab	Stores the last selected dashboard tab.
-oxy-core-sentinels.display.mode	Stores sentinels display mode set by the user in preferences dialog.
-oxy-core-spellcheck.enabled	Stores spellcheck enabled state set by the user in preferences dialog.
-oxy-core-selected.language	Stores application language.
-oxy-core-breadcrumb.position	Stores the breadcrumb position.

Local Storage Variables Used by Oxygen XML Web Author Plugins

Cookie Name	Description
recentlyUsedCharacters	A list of recently used characters in characters picker view.
lastCharacterSearch	Stores the last character used in characters picker view.
github.shortcut	Stores the enabled state of the commit shortcut used by the git plugin.
github.commit.history	Stores the commit history.
gcs::gh.ac	Stores the GitHub access token in the credentials store.
gcs::bb.ac	Stores the Bitbucket access token in the credentials store.
gcs::gl.ac	Stores the GitLab access token in the credentials store.
gcs::gle.ac	Stores the GitLab Enterprise access token in the credentials store.
gcs::up.ac	Stores basic authentication credentials.
github::ltst.url.key	Stores the latest url which was opened in the file-browser.
bitbucket::ltst.url.key	Stores the latest url which was opened in the file-browser.
gitlab::ltst.url.key	Stores the latest url which was opened in the file-browser.
gitlab-e::ltst.url.key	Stores the latest url which was opened in the file-browser.
userpass::ltst.url.key	Stores the latest url which was opened in the file-browser.
github::usr.name	Stores the name of the authenticated user.
bitbucket::usr.name	Stores the name of the authenticated user.
gitlab::usr.name	Stores the name of the authenticated user.
gitlab-e::usr.name	Stores the name of the authenticated user.
userpass::usr.name	Stores the name of the authenticated user.
github::usr.email	Stores the email of the authenticated.
bitbucket::usr.email	Stores the email of the authenticated.
gitlab::usr.email	Stores the email of the authenticated.
gitlab-e::usr.email	Stores the email of the authenticated.
userpass::usr.email	Stores the email of the authenticated.
github::ltst.url.key	Stores the latest url which was opened in the file-browser.
bitbucket::ltst.url.key	Stores the latest url which was opened in the file-browser.
gitlab::ltst.url.key	Stores the latest url which was opened in the file-browser.
gitlab-e::ltst.url.key	Stores the latest url which was opened in the file-browser.
userpass::ltst.url.key	Stores the latest url which was opened in the file-browser.
webdav.user	Stores user logged in to WebDAV.
webdav.latestRootUrl	Stores the Root URL of the last WebDAV server. Used as a cache.
webdav.latestUrl	Stores latest WebDAV url.
sharepoint.onDocLoad	Stores the action which need to happened when a SharePoint document is loaded.
sharepoint.latestUrl	Stores latest SharePoint url.

Oxygen Feedback Cookies

Cookie Name	Default Expiration Time	Description
JSESSIONID	End of browser session	Stores the session id.
oxygen-feedback-remember-me	2 weeks	When a user logs in with a platform account and has this option checked, the session will be refreshed every time it expires.

The cookies listed in the Google Cookies table above are also used by Oxygen Feedback.

Oxygen AI Positron Cookies

Cookie Name	Default Expiration Time	Description
JSESSIONID	End of browser session	Stores the session id.

If you wish to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

We reserve the rights to make changes to our Cookies Policy. Any such changes will appear here and become effective immediately. Your continued use of our website and Oxygen XML Web Author means that you agree to any such changes. For further information about this policy, contact

(Updated June 20, 2024)