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Ways to Solve Your Sales/Support Problems

Read the Sales Frequently Asked Questions
The Sales FAQ offers you a collection of popular questions about how you can purchase Oxygen, about licensing, and the delivery options.
Find the right product/edition for you
If you need a comparison between Oxygen XML Editor vs Oxygen XML Author, Enterprise vs Professional/Academic, and Standalone vs Eclipse see the Feature Matrix.
Contact us
If you have any questions please contact us by email, phone, or fax.

Ways to Solve Your Technical Problems

Report your Problem to our Technical Support Team
If you have a feature request or if you found a bug, you can complete and submit this form.

This worldwide technical support policy describes the technical support services we offer to our customers.

Join the Oxygen Forum
Join the XML community to quickly find answers to your problems, or to share your Oxygen experience with other users. Our support forums are visited daily by our staff and users.
Read the User Guide
The User Guide offers you the all information you need about the Oxygen functionality.
Visit the Video Demonstration Center
Improve your XML-editing skills or learn the new features by watching video tutorials.
Read our Blog
Browse the Oxygen XML blog to learn more about Oxygen's features and to discover specific use-cases described in detail.
Install the latest Oxygen version
Oxygen becomes more powerful with every release. Take advantage of the latest bug fixes and the newly implemented features.
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