2025
5.1Version 5.1 - December 11, 2024
- 5.0
Version 5.0 - September 5, 2024
- 4.1
Version 4.1 - February 1, 2024
2024
4.0Version 4.0 - November 1, 2023
- 3.0
Version 3.0 - March 16, 2023
2023
2.1Version 2.1 - April 13, 2022
2022
2.0Version 2.0 - Dec. 16, 2021
- 1.4
Version 1.4 - March 4, 2021
2021
1.3Version 1.3 - October 7, 2020
- 1.2
Version 1.2 - May 19, 2020
What's New in Oxygen Feedback Cloud 5.0
Related version: 5.1
Oxygen Feedback Cloud version 5.0 aims to take the innovative comment management platform to a whole new level with the possibility of integrating the new AI Assistant chatbot or AI-Enhanced Search Summary component within your WebHelp output.
The admin interface now displays AI-related information, along with new options and statistics. Additionally, this release includes important security and data-related enhancements.
There are changes in:
AI Integration
AI Assistant Chatbot
For more details on the AI Assistant chatbot and how to activate it, see: Oxygen Feedback User Guide: AI Assistant Chatbot.
AI-Enhanced Search Summary
You also have the option to engage in further discussion with the AI after receiving its response. You can refine the results or modify the search query by selecting the Continue in chat button that is displayed below the search results.
AI Metrics Added to Statistics Pages
Additionally, the Site Dashboard page now also presents summarized information about AI Assistant sessions, users, and threads.